This Privacy Policy describes how Yolju, a transportation application (“App”), collects, uses, and discloses your personal information. This policy applies to all users of the App, including riders, drivers, and partners.
1. Information We Collect
1.1 Account Information: When you create an account, we collect information such as your name, email address, phone number, profile picture, and vehicle information (drivers).
1.2 Location Information: We collect your location information when you use the App to request a ride, track your trip, or offer rides (drivers).
1.3 Usage Information: We collect information about your use of the App, such as your search history, ride requests, and ratings.
1.4 Device Information: We collect information about your device, such as your device type, operating system, and IP address.
1.5 Payment Information: We collect your payment information when you use a payment method through the App.
2. How We Use Your Information
2.1 We use your information to provide you with the services offered by the App, such as connecting riders with drivers and facilitating payments.
2.2 We use your information to improve the App and our services, such as developing new features and analyzing usage patterns.
2.3 We use your information to personalize your experience, such as providing you with recommendations and offers. 2.4 We use your information to communicate with you, such as sending you notifications about your rides, account updates, and promotional offers.
2.5 We may use your information for compliance purposes, such as fraud prevention and legal compliance.
3. Sharing Your Information
3.1 We share your information with drivers when you request a ride. This information includes your name, pickup and drop-off locations, and approximate arrival time.
3.2 We share your information with payment processors when you use a payment method through the App.
3.3 We may share your information with third-party service providers who help us operate the App, such as map providers and fraud prevention companies.
3.4 We may share your information with law enforcement or other government officials if required by law.
4. Data Retention
We will retain your personal information for as long as your account is active or as needed to provide you with the services offered by the App. We will also retain your personal information for compliance purposes, such as tax and legal requirements.
5. Your Choices
5.1 You can access and update your personal information through the App settings.
5.2 You can choose to receive marketing communications from us by adjusting your email and notification preferences.
5.3 You can delete your account by contacting us.
6. International Transfers
Your information may be transferred to and processed in countries other than your own, where data protection laws may differ from those in your country.
7. Security
We take steps to protect your information from unauthorized access, disclosure, alteration, or destruction.
8. Children’s Privacy
The App is not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18.
9. Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App.
10. Contact Us
If you have any questions about this privacy policy, please contact us at:
Email: contact@turpan.org
Phone: +447307376255
Address: Altinkum Mah. 414 Sk. Melles Otel No: 6 Antalya/Konyalti